B2B2C Fintech AI Rewards App & Platform

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How we scaled to 10k users in 6 months of launching Cuanto.

10,000+ New Users

10,000+ New Users

1,6k in the first month, 5k within 3, and 10k by 6 months.

40% Retention Rate

40% Retention Rate

20k installs, 10k retained users and 4k recurrent shoppers

$1M+ Monthly GMV

$1M+ Monthly GMV

Across 21,000+ partner brands monthly.

Gives 100% day in and day out.

Kayla is an amazing professional and even more importantly, a fantastic person who gives 100% day in and day out. Loved by the whole team, she brings a great energy and uplifts those around her...”

woman in black long sleeve shirt sitting on white couch

Rafael. R

Co-Founder/CEO at Cuanto

B2B2C Fintech AI Rewards App & Platform

How we scaled to 10k users in 6 months of launching Cuanto.

10,000+ New Users

1,6k in the first month, 5k within 3, and 10k by 6 months.

40% Retention Rate

20k installs, 10k retained users and 4k recurrent shoppers

$1M+ Monthly GMV

Across 21,000+ partner brands monthly.

Gives 100% day in and day out.

Kayla is an amazing professional and even more importantly, a fantastic person who gives 100% day in and day out. Loved by the whole team, she brings a great energy and uplifts those around her...”

woman in black long sleeve shirt sitting on white couch

Rafael. R

Co-Founder/CEO at Cuanto

Cuanto Case Study

I was challenged to create the ultimate shopping experience.

One of the first things I challenged early was the product positioning. Initially, Cuanto was being shaped as another cashback rewards app with an AI chat layer. But after deeper product conversations, I saw a much larger opportunity.

Rather than focusing only on cashback rewards, I pushed for the product to evolve into a complete AI powered shopping experience, helping users discover the best matching products online before rewarding them for the purchase.

Working closely alongside the CEO and CTO, this direction reshaped both the product strategy and overall user experience, allowing us to position Cuanto as something far more valuable and differentiated within the market.

Cuanto Case Study

I was challenged to create the ultimate shopping experience.

One of the first things I challenged early was the product positioning. Initially, Cuanto was being shaped as another cashback rewards app with an AI chat layer. But after deeper product conversations, I saw a much larger opportunity.

Rather than focusing only on cashback rewards, I pushed for the product to evolve into a complete AI powered shopping experience, helping users discover the best matching products online before rewarding them for the purchase.

Working closely alongside the CEO and CTO, this direction reshaped both the product strategy and overall user experience, allowing us to position Cuanto as something far more valuable and differentiated within the market.

50+

50+

Mobile App Screens / States

Core flows, onboarding, states & interactions

60+

60+

Responsive Web Screens / States

Marketplace, account management & cashback flows

8 Weeks

8 Weeks

0 → MVP design delivery

Research, branding, UX, UI, launch assets and marketing.

Deliverables

Cuanto had an idea,
I turned it into something users can find, trust, understand and use.

Deliverables

Cuanto had an idea,
I turned it into something users can find, trust, understand and use.

Mobile App.

Mobile App.

Mobile App.

Core cashback and discovery experience designed to maximise engagement, retention, and repeat purchases.

Responsive Web Platform.

Responsive Web Platform.

Responsive Web Platform.

Marketplace and onboarding web platform built to to streamline acquisition and conversion across devices.

Brand Identity.

Brand Identity.

Brand Identity.

Modern visual system designed to position Cuanto as a trusted, scalable consumer tech product.

Launch & Marketing Assets.

Launch & Marketing Assets.

Launch & Marketing Assets.

Conversion-focused marketing assets created to support rollout, visibility, and user growth.

Design Thinking

Independent Thinking, Collaborative Execution. How we got results.

After researching and benchmarking both cashback platforms and emerging AI shopping assistants, I realised there was a much larger product opportunity than simply building another rewards app in a saturated market.

Most competitors focused purely on cashback after the shopping experience, while newer AI commerce products focused on helping users discover products more intelligently. I saw an opportunity for Cuanto to combine both models into a single experience, helping users first discover the best matching products online, then rewarding them through cashback incentives.

Market research helped uncover a stronger product opportunity that competitors were not yet combining. We would be unique.

Together with the CTO, I developed a scalable design system that allowed us to move quickly without building everything completely from scratch.

Rather than designing isolated screens, I focused on creating reusable foundations that could scale across devices, speed up implementation, and maintain consistency as the product evolved.

By building a Figma system, we were able to move rapidly across 100+ screens / states without sacrificing usability or consistency.

To speed up iteration, I started with wireframes and flows before high fidelity UI. This helped us validate the AI shopping assistant model quickly, reduce unnecessary redesigns later, and confidently move into development and investor demos.

For example, since we were offering a new type of shopping experience, our onboarding strategy was critical to get right.

I explored three onboarding strategies: 1. a personalised onboarding, 2. AI guided walkthrough, and 3. an interactive product simulation.

I determined that between the flow and conversion statistics, the interactive journey would give users the clearest understanding.

Mapping flows, wireframes, and prototypes for this new product helped validate the direction and avoide complex iterations.

I identified early that users needed to experience the product value immediately, not just read about it. By placing the AI powered shopping search directly in the hero section, users could instantly interact with the product before committing to sign up.

Since this was a new type of shopping experience, I focused heavily on making the product feel familiar from the beginning. Using recognisable UI patterns, trusted partner brands, and layered product information helped reduce friction, build trust quickly, and encourage stronger long term engagement and retention.

Everything users needed to make a decision was within the first glance of the site. The hero alone made users want, understand, trust, and start using the product immediately.

Cuanto already had its logo and primary colours established, however I developed the wider brand foundations including typography, sizing systems, UI rules, iconography, and custom illustrations to help the product feel more engaging, recognisable, and trustworthy for B2C users.

One major issue I identified was that the arrow within the type logo caused the name to read as “Guanto” rather than “Cuanto”. While subtle, this is the kind of flaw that can affect brand recognition and searchability online, so I adjusted the logo without needing a full redesign.

Simple design fixes improved recognition & searchability, while strong UI rules made us instantly more trustworthy as a new brand.

Initially, the direction leaned heavily into a more technical AI aesthetic. Through iterations, I pushed the experience toward something cleaner and more approachable, as we were ultimately targeting everyday non technical users.

I used familiar UI patterns, strong visual hierarchy, and reduced visual noise to make the experience feel intuitive immediately, while naturally guiding users toward product discovery and purchase actions.

I delivered quality, strategically engineered screens using our new Figma system & components for seamless implementation.

The product experience did not stop once the screens were finalised. A huge part of building a successful startup product is then getting those designs seen, understood, and trusted by users.

I designed the App Store visuals, social media content, and launch assets to communicate the product value within seconds. Strong branding, recognisable visuals, and custom illustrations helped the product stand out quickly, while also building trust and credibility with younger online shoppers.

The psychology behind making users stop, pay attention, and decide to download is often invisible within good design.

Following launch, within 6 months the platform reached 20,000 installs, 10,000 active users, 40% retention, over 21,000 partner brands including Nike, Walmart, Adidas, and SHEIN, and processed over $1M in GMV monthly.

I’m incredibly proud of how the product turned out, and grateful to have worked alongside such a strong team throughout the process. Together, myself, the CEO, and the CTO, were able to take the product from an idea to a product with real traction and measurable impact.

20,000 installs, 10,000 active users, 50% retention, over 21,000 partner brands and over $1M in GMV processed monthly.

Next Steps

In true startup style,
the product is still evolving.

Recently, the team identified an opportunity to pivot the product toward a new B2B market, partnering with other companies to give them access to the commerce infrastructure, chat experience, and partner network that had already been built.

Since then, I have helped evolve the brand direction to feel more mature and aligned with the new B2B audience, while also shaping the UI direction for the new dashboard experience. Like most early stage startups, the work extends far beyond the product itself, to marketing assets, and even the new team merchandise.

Super excited for whats still being built here!

Recently, the team identified an opportunity to pivot the product toward a new B2B market, partnering with other companies to give them access to the commerce infrastructure, chat experience, and partner network that had already been built.

Since then, I have helped evolve the brand direction to feel more mature and aligned with the new B2B audience, while also shaping the UI direction for the new dashboard experience. Like most early stage startups, the work extends far beyond the product itself, to marketing assets, and even the new team merchandise.

Super excited for whats still being built here!

Work

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see what else i've helped shape.

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Contact

Pitchmeaproduct,andI’llbuilditforyou

Pitchmeaproduct,andI’llbuilditforyou

Reach out and I’ll help you move your product forward.

Whether you need direction, a quick audit, or a clear plan, you can expect honest advice and a partner that cares about the outcome as much as you do.

If you’re exploring an idea or ready to build, let’s talk product.

Contact

Pitchmeaproduct,andI’llbuilditforyou

Reach out and I’ll help you move your product forward.

Whether you need direction, a quick audit, or a clear plan, you can expect honest advice and a partner that cares about the outcome as much as you do.

If you’re exploring an idea or ready to build, let’s talk product.

Kayla, Copo Studio

Kayla, Copo Studio

Kayla, Copo Studio